Before you write
To help us understand the problem, include if possible:
- a short description of what happened and what you expected;
- the steps needed to reproduce it;
- your device model, iOS version, and Taskabi version;
- a screenshot, as long as it does not show sensitive information.
Quick fixes
- Check that you are connected to the internet.
- Close Taskabi completely, then open it again.
- Check whether an app or iOS update is available.
- If the problem continues, email us with the steps you have already tried.
Frequently asked questions
How do I create my first group?+
On the opening screen, tap “Create your first group.” You can start with an empty group or use the household task catalog.
How do I invite someone?+
Open group management and select “Invite user.” The person you invite must have a Taskabi account with the email address you enter.
How do points work?+
Every task has a value. When the assigned person completes it, the points are added to their total in the group. Rewards can subtract points.
Can I change the language?+
Yes. Go to Settings → Language and choose Catalan, Spanish, English, or French.
How do I delete my account?+
Go to Settings → Delete account. This action is permanent. If you cannot open the app, email us from the address linked to the account.
Privacy and your account
You can learn how we handle data in our privacy policy and read the service rules in our terms of use.